Journal of Scientific Papers


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ISSN 2071-789X

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  • General Founder and Publisher:

    Centre of Sociological Research


  • Publishing Partners:

    University of Szczecin (Poland)

    Széchenyi István University, (Hungary)

    Mykolas Romeris University (Lithuania)

    Alexander Dubcek University of Trencín (Slovak Republic)

  • Membership:

    American Sociological Association

    European Sociological Association

    World Economics Association (WEA)




Effects of ethnic minority culture on organizational trust and knowledge management

Vol. 15, No 2, 2022

Andrea Bencsik


Management Department, University of Pannonia,



Management Department,

J. Selye University


ORCID 0000-0001-8204-3706


Effects of ethnic minority culture on organizational trust and knowledge management


Árpád Szabo


Department of Economics, 

Partium Christian University,


ORCID 0000-0002-5991-7943

Tímea Juhász


Social Research Department, Budapest Business School,



ORCID 0000-0002-1107-0253


Abstract. The need for organisational trust as a prerequisite for successful market operation is an area of frequent research today. Our study has examined the thinking and behaviour of organisations operating in minority cultures that live in proximity to the motherland in terms of trust-based organisational functioning, with particular attention to the knowledge management process. The research has tested two neighbouring cultures (Slovak and Romanian) outside their mainland (in Hungary) using a quantitative questionnaire survey. The SPSS 25 program was used to evaluate the results, analysing the connection system within an original model. The evaluation of cultural characteristics was based on the results of Hofstede’s research. The results show that representatives of the minority think about the conditions for forming trust and related necessary norms of behaviour in the way that reflects the values of their motherland. However, the manifestations of human behaviour throughout the organisation’s operation identify with the given national cultural values.


Received: April, 2021

1st Revision: April, 2022

Accepted: June, 2022


DOI: 10.14254/2071-789X.2022/15-2/12

JEL ClassificationM50, N30

Keywords: trust, minority culture, knowledge management, knowledge sharing, quantitative research, model building