Gökhan Kerse

Kafkas University, Faculty of Economics and Administrative Sciences, Kars, Turkiye, 

E-mail: gokhankerse@hotmail.com

ORCID 0000-0002-1565-9110

Disseminating extra-role service behavior in the public sector: The effect of health-oriented leadership and work engagement

Şefik Özdemir

Aksaray University, Faculty of Health Sciences, Aksaray, Turkiye 

E-mail: sefikozdemir@aksaray.edu.tr

ORCID 0000-0003-3005-0570

Mesut Soyalın

Siirt University, Faculty of Economics and Administrative Sciences, Siirt, Turkiye,  

E-mail: msoyalin@hotmail.com

ORCID 0000-0003-1475-0905

Abstract. This study focused on health-oriented leadership (HoL), attempting to determine whether this new type of leadership affects extra-role service behavior either directly or indirectly (through work engagement). Data were collected from public employees working in the service sector in a province in Turkey through the convenience sampling method. The study hypotheses were tested with structural equation modeling (SEM) using the SmartPLS software. The analysis findings have revealed that the perception of health-oriented leadership positively affects extra-role service behavior. Moreover, this effect was present not only directly, but also indirectly (through work engagement). The findings have also confirmed that health-oriented leadership is important in increasing public employees' engagement and extra-role service behaviors. Therefore, it was determined that health-oriented leadership brings positive outcomes in the public sector.

Received: April, 2023

1st Revision: September, 2023

Accepted: December, 2023

DOI: 10.14254/2071-789X.2023/16-4/17

JEL Classification: M21, D23, M54

Keywords: health-oriented leadership, work engagement, extra-role service behavior, public sector